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Thread: Anyone else having problems logging into Pokerstars?

  1. #1
    sal fazzino's Avatar
    sal fazzino is offline PNW Amateur
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    Default Anyone else having problems logging into Pokerstars?

    Ive tried from 3 different computers and they all come up with the same message -

    Update Failed
    Signature expired or wrong time settings.

    Anyone else getting this?
    ugritaly

  2. #2
    J_BLACK2008 is offline PNW Novice
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    Default Re: Anyone else having problems logging into Pokerstars?

    Got it last night. My computer's clock was set 1 day and 1 hour ahead of time. As soon as I changed it everything was fine. Hope this helps

  3. #3
    sal fazzino's Avatar
    sal fazzino is offline PNW Amateur
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    Default Re: Anyone else having problems logging into Pokerstars?

    Quote Originally Posted by J_BLACK2008 View Post
    Got it last night. My computer's clock was set 1 day and 1 hour ahead of time. As soon as I changed it everything was fine. Hope this helps
    No, that doesnt seem to be the problem as the time looks right.
    Ive emailed support so ill see what they come up with
    ugritaly

  4. #4
    J_BLACK2008 is offline PNW Novice
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    Default Re: Anyone else having problems logging into Pokerstars?

    Quote Originally Posted by sal fazzino View Post
    No, that doesnt seem to be the problem as the time looks right.
    Ive emailed support so ill see what they come up with
    Funnily enough, I've just tried logging in and I'm getting the error msg again. Clock is set to the right time now.

    Can you post their response, once they get back to you.

    Cheers.

  5. #5
    ripvanwinkle678 is offline PNW Lurker
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    Default Re: Anyone else having problems logging into Pokerstars?

    Having same problem. Uninstalled and re-installed...did not fix. Time is right so what next?

  6. #6
    sal fazzino's Avatar
    sal fazzino is offline PNW Amateur
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    Default Re: Anyone else having problems logging into Pokerstars?

    Quote Originally Posted by J_BLACK2008 View Post
    Funnily enough, I've just tried logging in and I'm getting the error msg again. Clock is set to the right time now.

    Can you post their response, once they get back to you.

    Cheers.
    Hello Sal, Thank you for your email and for allowing us to be of assistance. The issue you are having has been reported to our Programming Team. They are currently working on a fix to be released in a future update. Unfortunately we are currently not able to provide a time frame for a resolution of this issue, however, we are aware of the importance of this being corrected and are working with haste to get it fixed. We apologize for any inconvenience caused and thank you for your patience in dealing with this issue. Thank you for choosing PokerStars. Regards, MassimilianoPokerStars Support Team


    Ill let you know if i get any more correspondance
    ugritaly

  7. #7
    paulyramone is offline PNW Grinder
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    Default Re: Anyone else having problems logging into Pokerstars?

    Same problem here, same response from Support.

  8. #8
    GMan is offline PNW Railbird
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    Default Re: Anyone else having problems logging into Pokerstars?

    I thought it was just me.

  9. #9
    sal fazzino's Avatar
    sal fazzino is offline PNW Amateur
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    Default Re: Anyone else having problems logging into Pokerstars?

    NZ having the same problem.
    Rest of world seems fine.


    oh oh
    ugritaly

  10. #10
    sal fazzino's Avatar
    sal fazzino is offline PNW Amateur
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    Default Re: Anyone else having problems logging into Pokerstars?

    set your time back by 1 day and it will work for some reason
    ugritaly

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